1. Introduction

This Privacy Policy explains how CHICROOM PROPERTIES, LLC collects, uses, stores, and protects your personal information when you use our website or services.

2. Information We Collect

We may collect:

Personal Information

• Full name
• Email address
• Phone number
• Passport/Emirates ID (when required for transactions)
• Property preferences

Website Data

• IP address
• Browser type
• Cookies
• Pages visited

Transactional Information

• Documents required by UAE regulations
• Contract details
• Payment confirmations (not credit card numbers)

3. How We Use Your Information

We use your data to:

• Provide real estate services
• Communicate regarding listings or inquiries
• Process rental or sales agreements
• Verify identity for legal compliance
• Improve website experience
• Send updates, offers, or newsletters (optional)

4. Legal Basis for Data Processing

We process your data under:

• Client consent
• Legitimate business interest
• Regulatory obligations (Dubai Land Department, RERA)

5. Sharing Your Information

We may share your information with:

• Developers, landlords, or property owners
• Property management teams
• Legal authorities when required
• Verified third-party service providers (maintenance, valuation, etc.)

We NEVER sell, trade, or misuse your personal data.

6. Data Security

We use secure servers, encryption, and access control to protect your information.
However, no system is 100% secure, and users share data at their own risk.

7. Cookies

We use cookies to:

• Improve website performance
• Enhance user experience
• Track analytics

You can disable cookies in your browser settings.

8. Your Rights

Depending on your jurisdiction, you may:

• Request access to your data
• Request correction
• Request deletion
• Opt out of marketing
• Withdraw consent anytime

To submit a request, email us at:
📧 patricia@chicroomproperties.com

9. Data Retention

We retain client information only as long as necessary to:

• Complete transactions
• Meet UAE legal and tax requirements
• Support customer service

10. Third-Party Links

We are not responsible for the privacy practices of external websites.

11. Policy Updates

We may update this Privacy Policy without prior notice. The updated version will always be available on our website.

12. Contact Information

For any privacy-related questions:
📧 patricia@chicroomproperties.com
📞 +34 609 861 013 / +971 58 586 9417